Jonathan Allen on trust, story and persuasion

Persuasion Starts with Trust

People say yes to people they trust, and they remember the stories that move them. Three short lessons on how trust is earned, how stories open doors, and why showing up in person still changes the answer.

Featured by Harvard Business Publishing in Harvard ManageMentor

Lesson 1

Trust by Proxy

You cannot build dynamic relationships or real credibility without trust. And trust is rarely quick. It is earned over time, and when you are building something from the ground up, time is the one thing you never seem to have.

So you borrow it. The people in your network have already spent years building trust with the people they know. When they introduce you, a little of that trust travels with you. You do not walk in as a stranger. You walk in as someone a trusted person vouched for.

When time is not on your side, lean on the relationships you already have to unlock access to the people they already trust.Jonathan Allen

For a speaker, this changes how you prepare. Before you think about your opening line, think about who is introducing you and what they know about you. Give your host the words. A strong introduction is trust by proxy in action, and it buys you the first minute before you say a word.

Then honor it. Borrowed trust is real trust, and the fastest way to lose it is to treat the room like a transaction. Speak to what matters to the people in front of you, and the door that was opened for you stays open.

Want the next lesson? I write about trust, story and presence every week on Mic Check.

Lesson 2

Stories Unlock Hearts

Storytelling is powerful. Stories are the gateway to winning over hearts, and winning hearts is the pathway to turning a no into a yes.

Facts inform. Stories move. A list of accomplishments can be read, filed and declined. A story lets the listener see themselves in you, and once they do, they are no longer evaluating you from a distance. They are leaning in.

Your story is so powerful. It will be the key to unlock hearts, and it will help you turn noes into yeses.Jonathan Allen

Your own story is the one no one else can tell. Where you started, what lit the fire, and why you keep going are not background details. They are the message. When you speak, lead with the why, and let the what follow.

Keep it simple and keep it true. You do not need a dramatic arc. You need one honest moment the audience can feel, told in your own words.

Want the next lesson? I write about trust, story and presence every week on Mic Check.

Lesson 3

Real Recognizes Real

There is a difference between what we can say on paper and what we can convey in a room. A written proposal carries the facts. Being there in person carries the conviction.

Real recognizes real. People can tell when you mean it. When they hear the effort and honesty behind your words, they connect with you in a way a document never allows.

It was that interpersonal, in-person experience that made all the difference.Jonathan Allen

That is why presence matters so much for a speaker. Your voice, your eyes and your energy are part of the message. Do not hide behind slides or a script. Show the audience who you are and how much you care about the work.

Honesty outperforms polish. You do not need the perfect pitch. You need to be real about the work, and to give people the chance to experience it with you.

Want the next lesson? I write about trust, story and presence every week on Mic Check.

Point of view

Ideas I keep coming back to

01

Trust comes before influence

Credibility is built on relationships. Skip the relationship and the message has nothing to stand on.

02

Borrowed trust is real trust

A warm introduction carries years of earned belief. Honor it, and never spend it carelessly.

03

Let your host set the stage

The way you are introduced shapes how you are heard. Give the person introducing you the words that matter.

04

Lead with why, then what

Your message is the what. Your story is the why. People connect with the why.

05

In person changes the answer

What gets declined on paper can land in the room. Show up where decisions are made.

06

Honesty outperforms polish

You do not need a perfect pitch to be persuasive. You need to be real about the work and the effort.

About

Jonathan Allen

Jonathan Allen is a speaker, emcee and moderator who has spent more than 25 years helping people find their voice and use it well. He opens conferences, hosts galas and leads conversations for corporations, universities and associations, and he is known for warmth, humor and ideas people can use the same day.

His thinking centers on a simple conviction: persuasion is not a trick. It is the result of trust earned, trust borrowed and stories told honestly.

Featured by Harvard Business Publishing in Harvard ManageMentor

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